Here's answers to some of the common questions we receive.
Can I see CustomerHarmony NpoMS in action before purchasing?
Are we able to import our membership contact data from other systems?
Can I import giving history for our members from a different provider?
Yep, you sure can.
We track our member involvement preferences with Excel and manually build out a schedule weekly of which member is doing which function. Does your tool allow for a printable .pdf to give our members or physically mail?
Using HarmonyFlo you can easily create schedules based off of dynamic member preferences, including honoring their blackout dates. You can also insert a schedule header and footer, and when pubslishing, create a .pdf to send out. This can also be linked into your main shared calendar so that when someone views say this coming Saturday, they'll see the attached schedule.
What's the cost to use CustomerHarmony's Online Giving & Payment Processing?
Do you have the option to allow the member to cover the payment processing fees with their donation or gift like some other software that is out there does?
How do we get billed? We sure do not want any surprise fees...
For the additional a la carte charges incurred from the prior month's actual usage (mass mailing, texting, and payment processing), an invoice will be issued at your monthly reset cycle day (when we reset your counters) and are due on receipt. You can monitor your a la carte usage and adjust settings at anytime within your account settings.
A nonprofit management solution packed with everything you need!
No contracts, setup, or cancellation fees.